The second-hand marketplace Users Voice Displeasure About Size Updates
Vinted users have been reacting angrily due to a modification that led to items being listed as the wrong size.
This online marketplace has updated its sizing categories for women's and children's clothes but did not contact all users about the change.
Digital Channels Reaction
Many shoppers and sellers are expressing on platforms claiming that product pages now present a modified sizing category versus the original listing as a result of the reclassification.
Vinted explained the new system was more in line with similar services.
The platform has recommended to examine their items and manually change the size if necessary, resulting in member annoyance.
Measurement Approach Changes
Earlier, the measurements included one number and one letter, like S/8 or M/10.
The updated approach includes a letter with a size spectrum such as S/UK 8-10.
With some products, the measurements have been reclassified - like an L measurement was formerly size 12 but now shows as UK 16-18.
Member Accounts
One content creator, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
Stephanie Gallen, located in Scotland, said garments she listed with size 14 tags were showing in the marketplace as size 20–22.
"Should someone sized 20-22 purchase these they may become frustrated," she explained.
Required Changes
Another shopper, based in Derby, said she had been left angered by the change as she had to manually change the measurements for "each individual item".
"Personally, this is quite irritating, because of my ongoing medical condition and selling on Vinted has been paramount for me since losing part of my income," she said.
Service Background
The service features exceeding 100 million users, with 18 million British users.
It has become a favored option compared to resale services such as eBay and Depop.
This is not the initial instance that an unexpected update within the service has received backlash: previously, the platform withdrew an update regarding delivery choices following member complaints.
